Synopsis

After more than a decade of running restaurants in some of the world's top hotels, Gordon Ramsay knows firsthand the crucial importance of surpassing guests' highest expectations. In Hotel Hell, Ramsay will travel across the United States to fix struggling hotels, mediocre motels and just plain bad bed & breakfasts.
 
From dirty bedrooms and mold-ridden bathrooms to incompetent staff or customer service that’s not up to par, Ramsay and his team will work with the hotel employees to turn these hapless establishments around. As he tries to turn these “No”-tels into successful hotels, Ramsay – in his own inimitable style – will go head-to-head with the owners and staff, raising the tension to maximum capacity.
 
With reputations on the line, one thing is certain: if they can't meet Ramsay's high standards, they will never check out of Hotel Hell.