How often have you changed your mind about buying something or have taken your business elsewhere because you received poor customer service? According to a study by Accenture, 49 per cent of Canadians have done just that in the past year.
Where could you find great customer service in Canada, then? Market research experts J.D. Power rated several Canadian companies, mainly in the automotive, finance and insurance industries, to find out how they fared with consumers. These are the companies rated the best.