General Inquiries

Q: How can I participate in one of your programs?

A: To see which shows are currently casting, please visit www.slice.ca/About/CastingCall

Please note Slice does not handle the casting or filming of our programs.

Q: Can I purchase a copy of a show I saw on Slice?

A: Slice does not own distribution rights to our programming and therefore, copies of shows are not available for purchase through us. To see your favourite shows online, please visit our video centre at www.slice.ca/Slice/Watch

Q: Can I contact one of your hosts?

A: Due to strict policy, we are unable to give out our host’s contact information. If you wish to send mail to a host, you may send to info@slice.ca or by mail to:

Slice
Shaw Media
121 Bloor St. East, Suite 1500
Toronto, ON M4W 3M5

Q: How can I apply for a job with Slice?

A: To view jobs currently available within Slice and other divisions of Shaw Media, please visit http://shawmedia.ca/careers/

Q: How can I request a program to be aired on Slice?

A: Please email our Viewer Relations staff at info@slice.ca with your request. Please be assured that viewer’s feedback is shared with our programming department.

Q: I want to send in a compliment / complaint about your programming on Slice. How can I do this?

A: You can voice your opinion on our programming through our Viewer Relations department. You can reach them at: info@slice.ca or by using the “contact us” page and selecting “Other Comments/Concerns” and voicing your concern. http://www.slice.ca/About/ContactUs.aspx

Slice.ca Video Centre Information

At slice.ca, we give you an opportunity to catch up with top television series for free, under an advertising supported model. Show episodes are published to the website within 24 to 48 hours after they air on TV, and we keep them on the site, depending on the agreements we have with our content partners. Shows that are commissioned or produced in-house remain on the site for longer, allowing you to watch them whenever you want.

In addition, we provide exclusive online content from some of our TV shows such as webisodes, interviews or behind the scenes clips. To maintain a consistent offer throughout the year, we also stream other shows that may not be currently airing. This content is published as it becomes available to us and remains on the site until rights permit.

Watching video content on slice.ca requires a Broadband/High Speed (DSL or Cable) Internet connection.

Flash Player

We deliver our video content using a custom Flash Player that requires a minimum installed version of Flash 9.0.115.0

System Requirements

Windows

• Processor: AMD or Intel Single Core or greater
• Operating System: Windows XP (Home, Media Center and Professional with Service Packs and all Microsoft Updates), Windows Vista (Home Basic, Home Premium, Business, Ultimate or Enterprise editions), Windows 7 (Home Basic, Home Premium, Professional or Ultimate)
• RAM: 256 MB minimum (512 MB recommended)
• Video Card: 32 MB minimum (128 MB recommended)
• Browser: Internet Explorer (version 6 or higher) or Mozilla Firefox (versions 3.0 or higher). Other browsers are not officially supported, but the slice.ca Video Centre will work in most modern browsers that support Flash.
• Flash: Version 9.0.115.0 or higher
• Javascript: Enabled
• Screen Resolution: 1024 x 768 minimum (1280 x 1024 recommended)
• Internet Connection: Broadband/High Speed (DSL, Cable, T1, etc.). Dial-up connections are not supported.

Mac OS X

• Operating System: Mac OS X 10.4 "Tiger" or greater
• RAM: 128 MB minimum (512 MB recommended)
• Video Card: 32 MB minimum (128 MB recommended)
• Browser: Safari 3.0 or Mozilla Firefox (version 2.0 and 3.0) Other browsers are not officially supported, but the slice.ca Video Centre will work in most modern browsers that support Flash.
• Flash: Version 9.0.115.0 or higher
• Javascript: Enabled
• Screen Resolution: 1024 x 768 minimum (1280 x 1024 recommended)
• Internet Connection: Broadband/High Speed (DSL, Cable, T1, etc.). Dial-up connections are not supported.

Web Related Inquiries

Q: I’m trying to watch a video on slice.ca and it won’t play. Could it be because I live outside of Canada?

A: The videos on in the video centre on slice.ca are only available for viewing in Canada. Unfortunately, we don’t have streaming rights outside of Canada.

Q: I have always been able to watch video content on slice.ca and I am currently experiencing problems. How do I report this?

A: If you are suddenly experiencing difficulties watching our video content online, please refresh your browser. There may be ad media issues from time to time that could cause a glitch in video playback. If this doesn’t help you, you can send us an email to webmaster@slice.ca and let us know which episode/clip that you’re experiencing an issue with and what seems to be happening when you select to watch this clip. You can also report a problem using the “contact us” page http://www.slice.ca/About/ContactUs.aspx and selecting “Website Inquiries” as your subject and write us about your issue.

Q: I wrote a comment on a blog/article and it won’t appear right away. Why does this happen?

A: Due to the requirement to moderate the comments, the comments will appear only after a moderator has moderated the comments received. You should notice that your comment will be up shortly under normal circumstances. Should a comment show to be offensive, abusive and against our comment posting policies, it may not be posted.

Q: I want to send in a compliment / complaint about your programming on Slice. How can I do this?

A: You can voice your opinion on our programming through our Viewer Relations department. You can reach them at: info@slice.ca or by using the “contact us” page and selecting “Other Comments/Concerns” and voicing your concern. http://www.slice.ca/About/ContactUs.aspx

Q: I have a blog idea that I’d like to submit to the slice.ca team. How do I contact them?

A: If you have an idea that you think would be an asset to the slice.ca team, you can contact them by emailing your suggestion/idea to webmaster@slice.ca. A team member will receive the information and will respond to your email.

Q: I see an error on slice.ca that I’d like to report. Who do I contact with this information?

A: Everyone makes mistakes from time to time. If you see an error and would like to report it to the slice.ca team, please email us at webmaster@slice.ca. Please include the link, where you saw the error, and a description of the issue. If there’s a technical error, we would need to know the following as well: What type of computer are you running, operating system, browser and any other technical information you can provide. A team member will respond to your email.

Q: My favourite show is not presently on the Slice schedule online. How do we find out when/if it will air again?

A: Every season, our programming changes on Slice. These changes are regularly updated on the slice.ca website. The slice.ca team ensures that the content on the website is up to date with the latest on present and future programming. If you have an inquiry about a show that isn’t on the schedule and there’s no information on the site, you can inquire to our Viewer Relations department by sending them an email at info@slice.ca or by going to the “contact us” page and selecting “program and scheduling information” as the subject and letting them know your inquiry.

Original Program Submission Inquiries

Q: How can I submit an original series pitch to Slice?

A: Slice commissions half hour and one hour, 6 to 26 episode Lifestyle series aimed at adults 25-54 focussing on what women want to talk about. We're looking to create entertaining, dramatic, emotional and sometimes hard-hitting episodes of television, all under the umbrella of relationships, finance, dating, fashion and reality. We're always looking for dynamic new host/characters along with fresh, new formats.

The original lifestyle programming team consists of:

Emily Morgan – Senior Director, Original Lifestyle Content
Leslie Merklinger – Acting Senior Director, Original Lifestyle Content
Fiorella Grossi – Acting Director, Original Lifestyle Content
Tracy MacTaggart – Production Executive, Original Lifestyle Content
Allison Grace – Production Executive, Original Lifestyle Content
Kathy Cross – Production Executive, Original Lifestyle Content
Holly Gillanders – Production Executive, Original Lifestyle Content
Nancy Franklin – Production Executive, Original Lifestyle Content
Shannon McKinnon – Production Executive, Original Lifestyle Content
Andrea Griffith – Production Executive, Original Lifestyle Content
Marta Young – Program Coordinator, Original Lifestyle Content
Brynn Tschirhart – Program Coordinator, Original Lifestyle Content

*Please download the release form here, which must be submitted with your proposal. For your proposal, please follow the submission guidelines found here.